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What you should do in case of a car accident

Firstly, help any injured and subsequently help the police authorities in their efforts to collect data regarding the scene of the accident.

Write down names and phone numbers of any witnesses and the registration numbers of any cars leaving the scene of the accident, even if they were not immediately involved.

Remain Calm

Think rationally, remain calm and avoid involvement in any kind of dispute. Remember that vituperation (verbal abuse) is a pecuniary offence.

In the case of injuries

If you know how to, provide first aid to those who need it or find someone nearby who knows how to treat the injured. Generally refrain from moving the injured unless there is a serious reason, having in mind that they could probably have broken bones, and try to stop bleeding with clean pieces of clothing. Do not even think of abandoning someone after you have hit them. It is a criminal offense felony. Instead stop, remain calm and call Autohelp 80004040.

The 80004040 service

After you call 80004040 an expert will immediately arrive at the scene in order to help you with the proper procedures:

1. Call the Police authorities.
2. Write down all pieces of information needed for the police investigation names of witnesses, car registrations etc.
3. Take photos of the vehicles involved in the accident (most mobile phones have a camera).
4. Complete the Car Accident Statement and the Friendly Arrangement Form.
5. Send the Car Accident Statement and the Friendly Arrangement Form to your insurance company.

Call the Police authorities

You are not obliged to call the police authorities but in a case of injured and serious damages we recommend that you do so. When the policemen arrive at the scene do not forget to write down their full name and their police department for future reference.

Witnesses

Write down names and phone numbers of any witnesses and the registration numbers of any cars leaving the scene of the accident, even if they were not immediately involved.

Inform your insurance company

Complete the formal car accidents statement (only in the case you didn’t inform Autohelp 80004040).

Within 3 days you are obliged to inform your insurance company and complete the Car Accident Statement. Our authorised department will inform you about the formal procedures. The damage of your vehicle will be estimated by an expert assessor. Before the repair, make sure that the car shop and the assessor have agreed about the cost of the repair.


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