24-hour road assistance to the driver (AIG)
If you need road assistance or assistance in an accident, call 22435510
Road assistance is provided to our customers free of charge 24 hours a day, 365 days a year on the public roads of the Republic of Cyprus and in the territory controlled by the British Armed Forces (British military base).
Road assistance will be provided by the partner company (Road Service) in cases where the vehicle is immobilized due to mechanical or electrical breakdown, accident, fuel/oil/water leakage, punctured tires and door locking.
When called, the Road Service personnel will repair the damage using the available means and resources.
In the event of a serious damage and/or damage that cannot be repaired on site, the Road Service will deliver the insured vehicle to the garage of your choice.
Road assistance does not apply to the vehicles over 3.5 tones GVW.
In the event of an accident, you should immediately call for help at 22435510, and if necessary, also call the police and ambulance at 112.
After that the Road Service will contact you to obtain the detailed information about the accident and accident inspector of the insurance company will visit the scene of the accident and make sure that all the necessary actions are taken. We will provide you with the best possible assistance and protection you may need.
In the event of a road accident:
- You do not have to leave the scene of the road accident before the arrival of the inspector of your insurance company as well as the police and/or ambulance (if the latter were also called to the scene).
- A special form (Accident Report Form) must be completed and signed by the driver and the insured person.
For more information on the actions to be taken in the event of an accident read our articles: What should be done in the event of a car accident and Procedures for handling claims in the event of a car accident.
Other insurance products of our company
For more information on insurance issues please contact the specialists of our company by phone 26 600 620 or by email [email protected]